Tweeps express dissatisfaction over multiple debit alerts by GTB

Twitter users expressed their dissatisfaction with Guaranty Trust Bank’s unusual deductions in several tweets that have gone viral.

On Saturday, users claimed that the costs, which included anything from Short Message Service to Stamp Duty and maintenance fees, went unaddressed by the bank, and they tagged the bank’s official handles for answers.

“Why did @gtbank remove 18,628 from my account as SMS alert charge, who did I offend?” tweeted Ajibade Oluwabukunmi, who posted screenshots of multiple SMS charges deducted, ranging from N88 to over N1000 monthly. Please tell me if anyone else is being extorted in this manner. “What’s the issue, @gtbank?”

“I woke up to over 20 debit messages from Gtbank, @gtbank @gtbank_help clarify why there are multiple debits. I can’t be the only one suffering this, a user, @OnuohaNneoma, lamented, while posting SMS alerts, which included two different debit alerts for one month, October to November.

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@Dhavidote said, “GT bank debit me 5h for maintenance, I need a good lawyer cause I’ll be pressing charges.”

Some others bemoaned how they were being charged from as far back as 2019. A tweep complained about how he received multiple alerts for SMS charges from 2019 to date.

“Guys pls help me. It’s like it’s my turn today with @gtbank. So I woke up to multiple debit alerts for SMS charges from as far back as 2019 for about #4000. I dnt knw what’s happening but I know I need my money back. @gtbank_help This is nt the way to start a new month @cenbank,” the tweep, @Mhiz_QeeZ, posted.